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CITY OF MUSKEGON DOWNTOWN DEVELOPMENT AUTHORITY BROWNFIELD REDEVELOPMENT AUTHORITY REGULAR MEETING DATE OF MEETING: Tuesday, Sept. 13, 2022 TIME OF MEETING: 10:30 A.M. PLACE OF MEETING: City Hall Commission Chambers, 933 Terrace, Muskegon, MI AGENDA I, Roll Call II. Approval of the meeting minutes of June 14, 2022 HI. Downtown Development Authority semi-annual report (Dave Alexander) IV. | DDA business A. DDA financial statement 8-31-22 (City Finance) B. Draft of anew DDA Fagade Grant program (Dave Alexander) C. Summer events update ... 2023 directions (Ann Meisch) D. Watch Muskegon 2.0 digital advertising report (information) V. Brownfield Redevelopment Authority updates and questions (Peter Wills) A. 880First (Eric Heizer) V, Other business VI. = Adjourn AMERICAN DISABILITY ACT POLICY FOR ACCESS TO OPEN MEETING OF THE CITY COMMISSION AND ANY OF ITS COMMITTEES OR SUBCOMMITTEES The City of Muskegon will provide necessary reasonable auxiliary aids and services, such as signers for the hearing impaired and audio tapes of printed materials being considered at the meeting, to individuals with disabilities who want to attend the meeting, 24- hour notice to the City of Muskegon. Individuals with disabilities requiring auxiliary aids or services should contact the City of Muskegon by writing or calling the following: Ann Marie Cummings, City Clerk at 933 Terrace Street, Muskegon, MI 49440 or by calling (231) 724-6705 or TTY/TDD: Dial 7-1-1 and request that representative dial 231-724-6705 CITY OF MUSKEGON DOWNTOWN DEVELOPMENT AUTHORITY (DDA) / BROWNFIELD REDEVELOPMENT AUTHORITY (BRA) REGULAR MEETING MINUTES June 14, 2022 The meeting was held in the City Commission Chambers. Chairperson M. Bottomley called the meeting to order at 10:32 AM and roll was taken. MEMBERS PRESENT: M. Bottomley, J. Riegler, M. Johnson Sr., J. Moore, M. Kleaveland, L. Mikesell, B. Hastings (joined meeting at 10:38am) and J. Wallace Jr. MEMBERS ABSENT: S. Black, D. Pollock, H. Sytsema (excused) STAFF PRESENT: P. Wills, Director of Strategic Initiatives; D. Alexander, Downtown Manager, S. Pulos, Administrative Assistant for Development Services, Ann Meisch, City Clerk and J. Eckholm, Director of Development Services Division. OTHERS PRESENT: APPROVAL OF MINUTES Motion by L. Mikesell, second by J. Riegler, to approve the regular meeting minutes for May 10, 2022. Voice vote, all approved. BROWNFIELD REDEVELOPMENT AUTHORITY BUSINESS Brownfield Redevelopment Authority Business/EGLE Brownfield Loan-Harbor 31 Discussion: To determine if EGLE would be interested in providing Brownfield Redevelopment Loan (BRL) funds for the Viridian Shores at Harbor 31 Redevelopment Project. This issue was a discussion item at the 5/11/21 DDA-BRA meeting. Background: There are significant environmental costs associated with redeveloping the property. These costs total approximately $2,000,000 and relate to the installation of vapor intrusion mitigation systems beneath proposed structures, construction of engineered barriers to protect against direct contact exposures, proper management of contaminated soil and groundwater during construction activities, and associated consultant oversight and reporting. Over the past year, EGLE, the City, and the developer have discussed the pursuit of an EGLE Brownfield Loan to offset some of these expenses. The maximum loan request is $1,000,000. DOWNTOWN DEVELOPMENT AUTHORITY BUSINESS Agenda Item A: Staff is asking the DDA board to review and accept the financial statement for May 31, 2022. Staff recommendation: To accept the May 31, 2022 financial statement. Motion: Motion by J. Riegler, seconded by J. Wallace Jr., to accept the May 31, 2022 financial statement. Roll Call Vote: M. Bottomley: Yes J. Wallace: Yes J. Riegler: Yes J. Moore: Yes M. Kleaveland: Yes B. Hastings: Yes M. Johnson Sr: Yes L. Mikesell: Yes All in favor, motion passes. Agenda Item B: Staff is asking the DDA board members to approve a 2022-23 fiscal year budget that would begin July 1, 2022. Staff recommendation: Approve the DDA budget for fiscal year 2022-23. Motion: Made by J. Riegler, seconded by J. Moore, to approve the recommended (amended) DDA budget for fiscal year 2022-23. Roll Call Vote: M. Bottomley: Yes J. Wallace: Yes J. Riegler: Yes J. Moore: Yes M. Kleaveland: Yes B. Hastings: Yes M. Johnson Sr: Yes L. Mikesell: Yes All in favor, motion passes. Agenda Item C: Initial report on Taste of Muskegon/LAF update (Clerk’s Office-Info Only) 289,000 Tickets were used; 225,000 was the amount purchased; $30,000 in sponsorship. Net profit is yet to be determined. There were 31 restaurants there. The event was a huge success, there was a lot of diversity in food, music, and the crowd. A lot of the award winners were from downtown. The Clerk’s office is getting ready for LAF, volunteer spots are still open. They are projected to make $11,000 in revenue. Tomorrow there is a food truck rally. Agenda Item D: Staff will provide information on the direction of the limited DDA marketing and promotion line item for the next fiscal year. Background: The recommended DDA 2022-23 fiscal year budget has a $25,000 line-item for marketing and promotion. Staff would use those funds to continue with the downtown website. There is discussion with the Watch Muskegon 2.0 group to coordinate websites in the next year that could include downtown and be part of an overall community upgrade. More on that as the year progresses. I see the DDA having a similar Muskegon County CVB ad in the travel guide but a reduced presence in the Livability magazine. There could be from $18,000 to $20,000 remaining in the budget after those items are covered. I would suggest continuing to look at way to collaborate with Watch Muskegon 2.0 next year to coordinate messaging and get a bigger reach for your dollars. You already have invested $10,000 from this year’s budget on the initial launch of digital media buys. For next year, staff has explored Gemini Publications (GR Magazine and Blue) and potential of targeted email and website content. West Michigan billboards are another potential. The messaging for downtown should be living downtown, social district, restaurants and culture/arts. Events now post COVID should be on their own for marketing. Staff recommendations will come as the year progresses looking to leverage DDA resources as much as possible. PUBLIC PARTICIPATION None. OTHER None. AJOURNMENT 11:43 am ly DOWNTOWN DEVELOPMENT AUTHORITY DDA 2022 Mid-Year Report Sept. 13, 2022 2022-23 DDA budget Beginning Fund Balance: $176,665 Revenues: Tax Increment Collections $321,446 BID Administrative Fee: $17,000 TOTAL: $338,446 EXPENSES: Staffing $98,365 Streetscapes/Decorations $15,000 Facade Program (New Initiative) $75,000 Marketing/Promotions $25,000 Downtown Parks $9,000 Trinity Health Arena Bond Payment $130,000 Office-Misc. Operations $9,000 TOTAL $361,365 NET ($22,919) Summer Downtown Numbers (May, June, July): Total Visits: 741,900 up 4.1% from 2021. Total Unique Visitors: 399,000 up 7.4% from 2021. Social District beverage stickers: Sold 64,600 through August, compared to 123,000 in all of 2021 ... sales are down this year. 2022 Events: The city provided 75 Special Event Permits for Downtown Muskegon this year. There were 53 “major event days” (June through September) with some events sharing the same day. Signature events such as Taste of Muskegon, Parties in the Park, Lakeshore Art Festival, Rebel Road-Bike Time, Unity and (expected) Irish had successful events. Welcome these new businesses to downtown Muskegon so far in 2022: The Leonard, 1021 Jefferson, Brass Moon Vintage, Carlisle’s, Servicios de Esperanaza LLC, and PAL’S Diner. Major downtown developments: e Harbor 31— Construction is underway on a $120 million mixed-use waterfront development at Terrace and Shoreline Drive. e Adelaide Pointe — Site work is underway and development plans in progress for a $240 million mixed use waterfront development at the far west end of Western Avenue. This development now also includes adjacent Hartshorn Village waterfront residential development. e Samaritas senior housing — 53 units of affordable housing at Spring Street and Clay Avenue to be occupied by the end of 2022. e Muskegon Museum of Art — major $11-million-plus expansion of the art museum in its north parking lot, construction already underway. e Lakeview Lofts II and III and 880 First Street (former AmeriBank building) to divide $6 million in state RAP award announced by the City of Muskegon. e Inthe works — Redevelopment of 1141 Third (former Oldsmobile dealership), redevelopment of the Morris Street parking lot (Social Security Administration), second building east of The Leonard and completion of Watermark Center under new ownership. The future of downtown organizations and delivery of services: The Downtown Muskegon Business Improvement District special assessments for landscaping and snow removal expire at the end of 2023. Downtown property owners, businesses, institutions, DDA board, BID board and city management will have critical discussions and decisions to make in the coming six months to maintain or improve the quality of downtown and have a sustainable funding plan of support. Watch Muskegon 2.0: The DDA invested $10,000 last year to launch the digital elements of a new Watch Campaign on getting people to move to Muskegon, which supports all of the new downtown living options. The “Find Your ... Home, Passion, Place, Self” digital advertising through Google Ads began June 7, targeting Grand Rapids, Kalamazoo and Lansing markets, and those searching “move to Michigan.” Through mid-August, the campaign had 4.27 million impressions and generated 4,900 responses to the Watch/Livability web page. The campaign will run through October. Find your home in Muskegon. WATCH Te MoveToMuske icom( w=) 30 ant Muskegon Downtown Development Authority Agenda item A for 9-13-22 Acceptance of financial statement Aug. 31, 2022 Requesting party: City Economic Development Outline of request: Staff is asking the DDA board to review and accept the financial statement for Aug. 31, 2022. Background: This is your first statement of the 2022-23 fiscal year. Staff comments: The Aug. 31, 2022 statement shows no income yet from TIF or the BID. It also shows normal personnel costs. The fagade payment of $34,750 is your second payment to Winberg Construction to close out the $40,000 facade grant for the Pigeon Hill sidewalk/ADA assistance on Western Avenue. The final fund balance of FY 21-22 of $149,352.50 reflects the $100,000 you have set aside for transition of downtown services in the future. Staff recommendation: To accept the Aug. 31, 2022 financial statement. Suggested motion: | move to accept the Aug. 31, 2022 financial statement. DDA FINANCIAL FOR 08/31/2022 FY TOTALS Revenues FY 2021-22 BUDGET FY2021-22 ACTUAL FY2022-23 BUDGET AUGUST 31, 2022 Tax Increment __ iS 310,287.00 | $ 321,446.00 | $ 321,446.00 | S - Reimbursement-State S - iS ~ iS - Event Revenue* a ee S$ - | $- - Trans From Capital Projects Fund _ S - S - Interest Income a ts - S 543.74 | $ - S 7 Fundraising Revenue a __] BID Income (or $50,000 levy)** $ 17,000.00 | $ 17,000.00 | $ 17,000.00;$ Sponsorship S - S - S - Former Mall Brownfield Income (GF) S - iS - iS - Total $ 327,287.00 | $ 338,989.74 | $ 338,446.00 | $ - Expenses FY 2021-22 FY2021-22 ACTUAL FY 2022-23 FY 2022-23 Business Dev. Manager Wages iS - S 78,601.09 S 11,115.57 Trans to GF - Marketing, Events, Overhead iS - S - FICA (7.65%) $ > S) 5,862.50 | $ - $ 1,152.07 Workers Comp (2%) iS - S 401.46 | $ - iS 98.21 Insurance S - S 4,213.07 | $ - S 891.94 Residency Bonus (4%) iS - S - $ - Life Insurance (0.24%) S - S 321.11 | $ - S 62.24 401(k) (6%) $ - {8 7,001.64 | $ - 1§ 1,378.80 Total Salaries/Benefits $ 95,500.00 | $ 96,400.87 | $ 98,365.00 | $ 14,698.83 Walkability Improvements S - iS - Streetscape/Wayfinding / Walkability S - S - Public Art (Downtown Initiative) S - iS - Landscaping S 15,000.00 | $ 10,625.00 | $ 15,000.00 | $ - Snow Removal S - Facade Program S - S 75,000.00 $34,750.00 Financial Incentives S - S - Downtown Park(s)**** iS 9,000.00 | $ 6,922.11 | $ 9,000.00 | $ 643.01 Marketing/Promotions iS 32,000.00 } $ 23,136.50 | $ 25,000.00 | $ 457.62 Blight $ : __ Office Space and Misc Operating S 9,000.00 | $ 13,019.21 | $ 9,000.00 | $ - Total Recurring Costs s 65,000.00 | $ 53,702.82 | $ 133,000.00 | $ 35,850.63 Morris Street Lot $ - $ - $ : Taste of Muskegon S - $ - Lakeshore Art Festival iS - Projects and Events $ - $ - S - $ - County Debt Payments ($1M) iS - iS - S - Mercy Health Arena HVAC/Roof******* S 130,000.00 | $ 130,000.00 | $ 130,000.00 | $ - Other Debt Payments (smartzone) S - iS - iS - Total Debt Payments $ 130,000.00 | $ 130,000.00 | $ 130,000.00 | $ - Total Expenses S 290,500.00 | $ 280,103.69 | $ 361,365.00 | S 50,549.46 |Net Rev/Expenses | $ 36,787.00 | $ 58,886.05 | $ (22,919.00)| $ (50,549.46)| |Fund Balance at Beginning of Year | |$ 90,466.45 | |$ 149,352.50 | /Fund Balance at End of Year | IB 149,352.50 | iB 98,803.04 | O:\Planning\COMMON\DDA - BRA\DDA - BRA 2022 -- current year\09132022 DDA-BRA meeting\DDA financials 8-31-22 Muskegon Downtown Development Authority Agenda item B for 9-13-22 Approval of outline for DDA facade grant program Requesting party: City Economic Development Outline of request: Staff is recommending an outline of a DDA facade grant program for the current fiscal year through June 30, 2023 as funded in the budget by the DDA board in June. Background: In discussing the Pigeon Hill request for DDA assistance to its West Western Avenue development of the SociaBowl for sidewalk and ADA improvements, the DDA board suggested a formal DDA facade grant program for this fiscal year and funded the program at $75,000 in the 2022-23 DDA budget. Staff comments: Staff has researched other DDA facade grant programs after hearing the general direction the board would like to go with its program. The City of Muskegon in the past decade had a facade grant program for downtown and commercial areas of the city with a one- to-one match of up to $5,000. The goals/objectives and the application outline are attached. Roosevelt Park also has had a successful and ongoing DDA facade grant program. This also is a one-to-one grant from $1,000 up to $10,000. The Roosevelt Park program outline is attached. Staff recommendation: Staff is suggesting a one-to-one match program of grants from $5,000 up to $15,000. That current budget would allow from 15, $5.000 up to five, $15,000 grants. That would incentivize impactful facade projects of $10,000 and above. Eligible applicants would be business and/or property owners of commercial buildings (mixed-use with first floor commercial) within the Muskegon DDA. Applicants must prove ability to fund their half or more of the project and insure that the work will be completed. Eligible improvements would be on exterior building elements and need to comply with city regulations and obtain city permits. Staff would not suggest parking lot or landscaping improvements but improvements that upgrade actual structures. Grants would be awarded on a first come, first serve basis. Work would not be able to start until grant approval is given. Grant payments would be reimbursements to the recipient for work already completed and paid. A committee of staff and DDA board members would review applications. The DDA board would need to determine if it wanted to approve suggested awards as a whole. Suggested motion: | move to direct staff to formalize and launch a 2022-23 Muskegon DDA Facade Grant program with the following provisions ... CITY OF MUSKEGON FACADE IMPROVEMENT GOALS AND OBJECTIVES PHILOSOPHY The philosophical basis of any preservation/revitalization program in the city parallels the national Main Street methodology. Four themes are integrated to create a lasting, positive, identifiable image of downtown and neighborhood commercial areas, these are: organization, promotion, design and economic restructuring. Marketing research around the country confirms that most downtowns and neighborhood- based shops will never regain their dominance as primary retail centers. They can, however, maintain economic strength by filling unique retail niches, serving basic neighborhood needs, and attracting nonretail functions including recreation, residential, and office uses. The forum for positive change in the city centers on collaboration among nonprofits, businesses and government. It also recognizes that change is incremental. GOAL To help preserve, maintain and increase the appeal of commercial buildings in the City of Muskegon’s downtown and neighborhood businesses. OBJECTIVES 1. Provide grants as incentives to facilitate facade improvements. 2. Promote facade design that is consistent with the time period during which the structure was built, when feasible. 3. Work with area banks to provide loans for facade and/or building improvement. 4. Coordinate the facade program with other economic and business development programs to maximize positive impact of the development effort. . Use competitive grant awards to promote cohesive, viable business areas. oa 6. Develop design standards that maintain the original scale, rhythm, and fenestration (arrangement of windows in a building) of structures. 7. Convene a review committee to review facade designs to ensure consistency with design criteria. 8. Make grants which promote an atmosphere of clustered, high density, main street or neighborhood type business. 9. Maintain or develop facades that are sensitive to pedestrian movement and scale. 10. Promote facade designs that contribute to and improve upon the aesthetics of the area. 11. Make grants that maximize synergism among uses within an area. DESIGN COMMITTEE A design committee will be the existing site plan review subcommittee and other appropriate staff. Staff shall seek input from appropriate interests including but not limited to: an individual with architectural background, an area merchant, a neighborhood representative, a representative from a financial institution, a representative from the Muskegon Oceana Reinvestment Corporation, and the Community Foundation. Moore/word/downtown/facdg&o CITY OF MUSKEGON, MICHIGAN FAGADE IMPROVEMENT GRANT GUIDELINES & APPLICATIONS MISSION . As part of its effort to invest in projects that promote and use design for revitalization and economic redevelopment, the City of Muskegon believes the funds through the Fagade Improvement Grant program will stimulate property owners and long-term lessees to improve the physical appearance of their place of business. TERMS The Facade Improvement Grant requires a match of 1 to 1 with a maximum grant of $5,000. The grant is an incentive and should not be considered to fund the entire fagade improvement project in full. This is a reimbursement-oriented program to ensure that proposed work is done appropriately and consistent with the character of the neighborhood. ELIGIBILITY Priorities shall be given to projects that: » Promote fagade design that is consistent with the time period during which the structure was built, if the structure is located within an established historic district. All other eligible commercial structures shall create a positive visual impact. A large portion of the grant shall be applied to improvements for the first floor elevation, more particularly to opening up storefronts, where feasible. " Coordinate with other projects in proximity and/or adjacent for coherence, compatibility, rhythm, proportion, balance, and scale. For projects along Getty Street, they must also meet the design criteria stipulated in the Getty Street Corridor Study; and for projects that are within an historic district or has historic significance, they must meet the Muskegon Historic Preservation Design Guidelines. » Promote facade designs that contribute to and improve the aesthetics of the building as well as the area where it is located. Landscaping and parking lot improvements are encouraged but they are not eligible. Aesthetics in this case shall not only include window or door replacement but may include the following facade design enhancement: installation of awnings, accent wall finish, picture windows, elaborate entrance, appropriate plant boxes, etc. Proposals for fagade improvements that are predominantly finished with vinyl siding, inappropriate materials or materials that are not permanent in nature, and proliferation or continuation of non-conforming status, will not be considered. Buildings that incorporate stone or brick facade finish, or other architectural materials to enhance the appearance of the building, will be considered more favorably. » Have evidence of financial resources substantial enough to implement the proposed facade improvements; or the ability to secure financing through a local bank within 30 days from date of grant application approval. O:\Planning\;COMMON\DDA - BRA\DDA - BRA 2022 -- current year\Facade Grants 2022-23\Facade Grant Application.doc WORK NOT ELIGIBLE Since the Facade Improvement Grant program aims to enhance the aesthetic appearance of commercial buildings, the following are not eligible under this initiative: » Residential structures whether used primarily for residence, partly or entirely used for home-based business, or been converted into commercial use. Unless such structure is located within an established historic district; or the proposed fagade improvement includes reconstruction to depict the visual effect of a commercial building, it may not be considered. « Landscaping and other beautification projects that may compliment but are not integral parts of the building per se. An example includes but not limited to resurfacing of parking lots, installation of buffer features, canopies, driveways, signage (attached or on premise), etc. Exterior lighting fixtures that are appropriate, attached to the facade and contribute to the aesthetics and safety of the building will be considered. » Any type of work that is not appropriate to the building’s design, or that may instead create a negative impression (such as small windows, reducing window size, wrought iron bars on windows, non-proportional window openings, sheet metal and anything that appears “unfriendly”). Unless such features are integrated parts of an architect’s design to reflect spatial function, and create visually pleasing effect, it cannot be considered. = Replacement work that does not make a significant positive impact to the visual appearance of the building. The goal of the grant program is to transform commercial buildings that are showing signs of disrepair or dilapidation into an architecturally appealing structure, mainly on its front elevation. For corner lots, both sides of the building facing the street may be taken into consideration. REVIEW CRITERIA All applications are reviewed on a competitive basis, i.e., the City does not ensure that every proposal will be approved. The review process will take place once all the required documentation and supporting evidence is submitted. The City will make an announcement to receive applications, along with a deadline for submission. The review process will commence when all applications are received. Incomplete applications will not be considered. A grant will not be awarded to projects where construction has commenced prior to grant approval. The following criteria will be used: "Letter of Intent. Applicant will demonstrate the need for financial assistance, how this will give a positive impact to the community, and their commitment to property maintenance. * Proposal Description. Applicant will submit detailed description of the proposed improvement, including drawings, sketches, pictures, specifications, and estimated project costs. Only direct costs to a fagade improvement are considered for reimbursement (materials and labor cost for the fagade work) and an architect's 2 professional fee. Other cost, such as demolition and clearing of debris, are not considered as a direct cost. To qualify for reimbursement, the work must be performed by a licensed contractor and not by the business owner (even if the business owner is a licensed contractor). Financial Evidence. Applicant will submit evidence of his/her ability to complete the project, financially. The Fagade Improvement Grant is a reimbursement program. Hence, projects not completed on the grant year shall not receive the financial assistance. Architectural Merit. Applicant will demonstrate the potential of enhancing the quality of the resulting work; the potential of the work to serve as a catalyst for future community development; and the potential of a long-term economic development as a result of this work. DESIGN COMMITTEE Subcommittee for the site plan review (existing) and Planning Department staff will evaluate all applications. The City may seek input from various interest groups including but not limited to: individuals with architectural background, an area merchant, a representative from the neighborhood, financial institution, the Muskegon Oceana Reinvestment Corporation, and the Muskegon Community Foundation. EXAMPLES OF SUCCESSFUL FACADE IMPROVEMENTS FROM ANOTHER MICHIGAN COMMUNITY: BEFORE AFTER Opening up storefront windows, adding an awning on the entry, and softening the signage made the building look more appealing. BEFORE AFTER Reduction of sign and awning size, maintaining storefront windows, and other features help create pedestrian-conducive atmosphere. The example provides features that are balanced proportionately without losing the historic character. BEFORE AFTER BEFORE AFTER Reducing sign size on the new awning helps make the building look more “respectable” while keeping its historic character. Other awning color may have been selected (such as forest green or burgundy) to more closely relate to a building’s exterior wall finish, but deep blue color to contrast the wall finish also creates a vibrant effect. PARCEL NUMBER: APPLICATION FOR FACADE IMPROVEMENT GRANT City of Muskegon DATE SUBMITTED: 933 Terrace Street P.O. Box 536 Muskegon, MI 49440 DATE RECEIVED: 231-724-6702 Please type or print all information. Incomplete information may dela y the processing of this application. NAME OF APPLICANT: Name and phone number of person to be contacted on matters involving this application: COMPLETE BUSINESS MAILING ADDRESS (No PO Box): COMPLETE PROPERTY ADDRESS (if different from above): PRESENT USE: PROPOSED USE: DESCRIBE PROPOSED WORK AND ATTACH OTHER Space below for Staff Comments: REQUIREMENTS (Use additional sheets if necessary): APPLICANT'S SIGNATURE: Note: Information contained in this application and supporting documentation may be subject to review by the public if a Freedom of Information request is filed. aie.alyof Roosevelt Park edBroud|Community * ~ @ eee? City of Roosevelt Park Building Fagade Improvement Matching Grant Program Program Goals: To encourage property owners and tenants to make exterior building fagade improvements and/or install new or improved landscaping, parking, or signage. To encourage physical improvements to businesses. To encourage creative projects intended to aid the economic diversity of this community. Eligible Properties: Properties located within the City of Roosevelt Park Downtown Development Authority District. Eligible Structures: All existing or proposed commercial, office, industrial or mixed-use buildings. All property taxes and other City accounts must be paid current. A property (or contiguous properties) may only receive a total of one (1) grant award within a thirty-six (36) month period. Eligible Applicants: Property owners or leaseholders of commercial or industrial property. In the case of leaseholders, a letter of permission from the property owner is required. Grant Amounts: The grant will provide a dollar for dollar match up to a maximum grant award on a single property (or contiguous properties) of $15,000 and the minimum grant award is $1,000. For example, a grant could be used to pay for $1,500 of a $3,000 project or $15,000 of a $30,000 project. The total number of grants awarded annually will be limited to the annual budget for Facade Grants as approved by the DDA Board. DDA Facade Grant Program 2016 | Eligible Improvements: The Downtown Development Authority reserves the right to determine the eligibility of all items in a project's scope of work. This determination shall be conclusive and final. All grant-funded improvements must be permanent and fixed in type and/or nature. Improvements must meet all City of Roosevelt Park code requirements including zoning, building, and safety codes and the applicant must obtain any necessary permits. Signage ($2,000 maximum) Exterior walls Windows ($5,000 maximum) Doors Storefronts Painting of exterior surfaces Cleaning and/or tuck-pointing of masonry or stone Entrance and exit improvements (including ADA accessibility) Awnings Exterior architectural features Exterior lighting Re-sealing and/or re-striping parking lot ($2,000 maximum) Landscaping All improvements must be completed within a six (6) months of the start of construction. Ineligible Costs: The applicant may not use grant funds for any of the following: Expenses incurred prior to application approval Property acquisition Mortgage, land contract financing or loan fees Site plan, sign or building permit fees Appraiser or attorney fees Wages paid to applicant or the applicant's relatives for work associated with the fagade improvement project e Furnishings, trade fixtures, display cases, counters, or other items taxed as personal property Grant Process: The applicant must submit an application packet detailing the proposed scope of work. Application forms and assistance are available at City Hall. The application should include: Photos or drawings of the existing building 6 Drawings or description of the proposed fagade/improvements 68 Detailed cost estimates (minimum of two competitive quotes) ee A proposed timeline for the project DDA Facade Grant Program 2016 2 City staff will perform a preliminary review of the proposal indicating how well the project meets the program objectives and requirements. A review Committee of the DDA will meet and study the proposal. The Applicant may be asked to provide additional or clarifying information. The Committee may send the proposal back to the Applicant with requests for modifications. The Review Committee will make a recommendation to the DDA Board for their acceptance or rejection of the proposal. If the grant is awarded, the DDA will reimburse applicants for eligible improvements. The grant recipient must submit final invoices from contractors or suppliers marked “paid in full’ along with copies of the checks made payable to the contractor or supplier. The grant recipient must supply proof that the improvements passed all final inspections and meet all City of Roosevelt Park Zoning and Code requirements. All improvements must be completed within six (6) months of the start of construction. Any changes in the scope of work must be approved by the DDA Board to be eligible for reimbursement. *WORK CANNOT BEGIN PRIOR TO APPROVAL BY THE DDA BOARD General Provision: The DDA Board has final decision on all matters related to the Facade Improvement Grant Program. Any decision by the DDA Board is final. Adopted — September 2008 Amended — May 2014 Amended-March, 2016 DDA Facade Grant Program 2016 3 5 | 0 Kew C OC SJUSAZ YUNIL JO yeas] 182SIDWUOLad JeAosIqUoHexsn/|EAlIse4 DIGITAL ADVERTISING REPORT WATCH MUSKEGON MARKETING AGENCY MARKETING DIRECTORS | | | N D) Qs D) FULL-SERVICE MARKETING AGENCY + ON-SITE MARKETING MANAGERS ‘a iN nN 360 W Western Ave #300, Muskegon, MI 49440 + 616-710-1549 + KindreclMarketingAgency.com WATCH MUSKEGON CAMPAIGN UPDATE August 2022 EXECUTIVE SUMMARY This document includes an overview of our campaign goals, marketing plan summary, target audiences, our approach to developing creative, and the results to date on the Watch Muskegon 2.0 Advertising Campaign. If you have any questions, please contact Don Kalisz, Owner of Kindred Marketing at don@kindredmarketingagency.com or by calling/texting 231-343-2327 CAMPAIGN GOALS The first wave of Watch Muskegon was successful in building up our community's morale and self-image of Muskegon. This current wave of advertising focuses on attracting people to consider moving to Muskegon. MARKETING PLAN SUMMARY The current marketing plan involves a comprehensive, multi-phase plan that will span over the course of approximately 2- 3 years. The first phase currently underway is a series of digital advertisements targeted to our specific audiences and campaign goals, driving people to a specific location on the Watch Muskegon website. Following the conclusion of this initial phase of digital ads, we will have the data needed to continue our campaign which will include expanded digital and non-digital ad placements, billboards, broadcast, radio, mailers, and to-be-determined tactics once a budget has been determined. TARGET AUDIENCES Our target audiences include individuals with an annual household income of more than $150,000, those who have either lived in or visited Muskegon in the past, and who currently live outside of Muskegon, as well as those who are looking to “move to Michigan’. We are also targeting specific behaviors that align with Muskegon, including but not limited to: Outdoor lifestyles Local arts and culture Wealthy renters Empty nesters Young families Remote workers TARGET MARKETS Using data provided by the City of Muskegon, Visit Muskegon, (Convention and Visitors Bureau), online research and best practices, and Placer Application Technology that tracks Muskegon-visitor destinations, we are initially focused on targeting the following cities with more to follow. We monitor and report our results each month and will determine changes as needed. e Grand Rapids e Lansing e Kalamazoo IKIINDR=®) FULL-SERVICE MARKETING AGENCY + ON-SITE MARKETING MANAGERS 380 W Western Ave #300, Muskegon, MI 49440 + 616-710-1549 + KindreclMarketingAgency.com Since the campaign's launch, ad performance numbers supported a shift from Kalamazoo to Chicago near O'Hare International Airport. As the campaign continues, our plan is to expand our advertising into non-digital mediums and additional cities, including but not limited to: e Greater Detroit area and the east side of Michigan e Greater Chicago area e Additional midwestern cities as the future results-tracking will suggest. CAMPAIGN DURATION Based on the initial budget for advertising and Muskegon's peak season, the campaign runs from June through the end of October. We are currently planning to extend the campaign over the course of the next one to two years, depending on the overall advertising budget. OUR APPROACH Utilizing the “Start with Why” philosophy made famous by Simon Sinek, we lead the Watch Muskegon team through a series of whiteboard strategy sessions to determine the final direction for our campaign messaging. "Start with Why” suggests that people do not buy or engage because of “what” an organization — or in this case, a destination — offers. Instead, people engage because of “why”. Our "why" is our purpose, cause, or belief as it relates to the mindset of our target audiences. It needs to first create an emotional response and connection to their situation, and then lead them to all the specific great reasons to consider making Muskegon their home. This model is proven successful when all messaging leads with “why”. Below is a summary of the results of this process. The Golden Circle + Human Brain Great leaders and organisations 4 s 4 4 communicate ; FS 4 ,__ inside out. ' ' LIMBIC BRAIN. | , X ¥ i ‘ ‘ ‘ ‘ 5 é ‘ Ea ‘ Fy s f , HOW , " ? > - ~ * De peat: fe se fin ore, WHAT NEOCORTEX ’ Why - Your Purpose , Your motivation? What do you believe? Limbrie Brain - Your Trust ' Controls behavior and decision making !| How - Your Process Result: 'Gut' feelings and loyalty , Spacilic actions taken to realise your Why Neocortex - Your Rational What - Your Result Controls senses, spatial reasoning, analytical What do you do? The result of Why - Proof thinking and language Result: Rationalisation and communication | K| | N D)Qs D) FULL-SERVICE MARKETING AGENCY + ON-SITE MARKETING MANAGERS N iN mM 380 W Western Ave #300, Muskegon, MI 49440 + 616-710-1549 + KindreclMarketingAgency.com CAMPAIGN MESSAGING All campaign messaging and creative themes are and will continue to lead first with “why”, then lead into “how”, and conclude with our call to action or our “what”. Our Why: There are just some things in life that matter more than others. If you feel like something’s missing, there's a good chance you'll find it in Muskegon. Our How: What's in Muskegon? Where do we even start? There are miles Upon miles of shorelines and rivers to explore. There’s a growing downtown and bigger downtowns nearby. There’s open land to call your own, It’s a dynamically diverse community, great for raising a family or enjoying the years after the kids have left home. And you can't beat the cost of living. There's a little bit of everything here — a balance that we're all looking for. Our What: This is our heartfelt invitation: Come live in Muskegon. Work, live, and play in a place where good things are happening. WATCH MUSKEGON'S BRAND STORY A successful brand story describes why you exist, your purpose, and why people should care about it. It’s an emotional story that captivates your audience, connects with them on an emotional level, and persuades them to action. Here is our brand story, which is the fulcrum of all creative execution. Lately, a lot of us have been reminded of what matters most in life. We've felt how much being outside enriches our mind, body, and soul. We've seen how you don't have to be in the office to get the job done. We've learned the irreplaceable value of family. For all these reasons, people are making Muskegon their new hometown—including many who called us their hometown once before. If you're thinking about a move to Michigan, go with Muskegon. We're closer to family, but far from what you remember — the same trails, beaches, and convenient proximity, now with more restaurants, breweries, aris, schools, and diversity than ever before. We strike that perfect balance between city and nature. We have miles of shorelines and winding rivers calling your name. You can slow down and speed up at your own pace in a beach town that doesn’t shut clown in the off-season. Be endlessly inspired by year-round arts, culture, and activities — all in a city on the rise. You can upsize or downsize — and be closer to the people you love and miss and live in a community where you matter. There are just some things in life that matter more than others. You'll find the best of all of them—here in Muskegon. IKIINDR=ED if\\ N D ins D 380 W Western Ave #300, Muskegon, MI 49440 + 616-710-1549 : + KindreclMarketingAgency.com This campaign touches on all the wonderful characteristics and features one will find here in Muskegon. Words andl images can easily be rotated to target specific strategies and emotions. While this campaign is primarily targeting individuals outside of the Muskegon area, it can easily be adapted in future campaigns to appeal to those who already call Muskegon home. The call to action is to visit a unique website address that drives our message home — MoveToMuskegon.org — — - | — _ Find your agin in Muskegon: Billboard “Sage =e Find yours.(f in Muskegon. Find your lace in Muskegon; — in Sai Find what's missing. MovetoMuskegon.com Animated Digital Ads ns Mockup ad sample (For illustration purposes only) | KK | N D)Qs D) FULL-SERVICE MARKETING AGENCY + ON-SITE MARKETING MANAGERS (a iN iny = 360 W Western Ave #300, Muskegon, MI 49440 + 616-710-1549 + KindreclMarketingAgency.com EARLY RESULTS Below you will see a performance breakdown of the audiences we have created and are serving ads to. The campaign is currently running three different ads, Find Your Passion, Find Your Place, and Find Your Self in Muskegon. These ads will show up on phones and computers when folks are browsing websites or using apps that have ads in them. The audiences are created by various signals and data points that Google collects and organizes. Google tracks the websites people visit, the apps they download, their Google Search history, the contents of their Gmail accounts, and a number of other data points to determine if folks fall into our target categories or show an interest in our key topics. In the beginning, the campaign was focusing on placing the ads in front of as many eyes as possible. By the middle of July, we collected enough data and shifted focus to driving as many clicks to the website as possible. Now, we want to focus on driving clicks to the website AND an additional action of clicking on the “Find your Home” section of the Living page. This process will allow us to collect the most targeted data giving us what we need to shift to a more advanced strategy. Google Ad Results - Through August, 2022 Location Impressions Clicks CTR CPC Cost Grand Rapids 1,468,862 1,772 0.12% $117. $2,067.62 Kalamazoo 1,206,042 1,373 OnN% . $145 $1,986.28 Lansing 1,363,097 1,688 0.12% $119 $2,006.58 Moving to Michigan 358,568 495 0.14% $ 0.92 $ 455.89 Total 4,396,569 5,328 0.12% $1.22 $6,516.37 Audience Impressions Clicks CTR CPC Total Cost Beach Days 426,033 510 0.12% $ 1.08 $ 552.06 Biking 398,147 497 0.12% $1.11 $ 553.40 Boating & Sailing 410,431 487 0.12% $1.13 $ 549.18 Empty Nesters 78,736 12 0.02% $ 8.36 $ 100.34 Fishing 419,489 509 0.12% $ 1.09 $ 555.62 Kayaking & Canoeing 414,881 498 0.12% $1.12 $ 557.46 Local Cultural Arts 451,067 490 0.11% $1.14 $ 557.74 Moving to Michigan 358,568 495 0.14% $ 0.92 $ 455.89 Outdoor Enthusiasts 417,208 517 0.12% $ 1.07 $ 552.38 Recently Retired/Retiring Soon 261,190 286 0.11% $ 1.96 $ 560.31 State Parks 410,478 554 0.13% $ 1.00 $ 556.50 Wealthy Renters 102,987 216 0.21% $ 1.92 $ 414.55 Young Families 247,354 257 0.10% $ 2.14 $ 550.94 Total 4,396,569 5,328 0.12% $1.22 $6,516.37 Copy.of Watch Muskegon || Last 30/Days January 1, 2022'- August 26, 2022 IMPRESSIONS & CLICKS PAST 120 DAY: WATCH MUSKEGON 600k 1k : 300k 500 5 0 0 Week 18 2022 Week 20 2022 Week 22 2022 Week 24 2022 Week 26 2022 Week 28 2022 Week 30 2022 Week 32 2022 Week 34 2022 — Impressions — Clicks IMPRESSIONS CLICKS A CLICK-T HROUGH-RATE (CTR) WATCH MUSKEGON WATCH MUSKEGON WATCH MUSKEGON 4,396,195 5,326 0.12% AVERAGE COST PER CLICK TOTAL COST A COST PER 1,000 IMPRESSIONS (CPM) WATCH MUSKEGON WATCH MUSKEGON WATCH MUSKEGON $1.22 $6,516.37 $1.48 CAMPAIGN PERFORMANCE WATCH MUSKEGON Campaign Impr. Clicks CTR Average CPC Average CPM Total Cost Watch Muskegon || Moving to Michigan 358,568 495 0.14% $0.92 $1.27 $455.89 Watch Muskegon || Lansing || Young Families 95,874 79 0.08% $2.38 $1.96 $188.32 Watch Muskegon || Lansing || Wealthy Renters 29,843 70 0.23% $1.88 $4.41 $131.51 Watch Muskegon || Lansing || State Parks 143,691 197 0.14% $0.94 $1.28 $184.49 Watch Muskegon || Lansing || Recently Retired/Retiring Soon 95,407 91 0.1% $2.04 $1.94 $185.55 Watch Muskegon || Lansing || Outdoor Enthusiasts 142,747 186 = 0.13% $1.01 $1.31 $187.24 Watch Muskegon || Lansing || Local Cultural Arts 154,785 174 ~— 0.11% $1.05 $1.18 $183.20 Watch Muskegon || Lansing || Kayaking & Canoeing 139,278 175 0.13% $1.07 $1.34 $186.98 Watch Muskegon || Lansing|| Fishing 133,337 177 0.13% $1.05 $1.40 $186.23 Watch Muskegon || Lansing || Empty Nesters 15,006 2 0.01% $9.95 $1.33 $19.90 Watch Muskegon || Lansing || Boating & Sailing 130,787 174 0.13% $1.07 $1.42 $186.34 Watch Muskegon || Lansing || Biking 135,155 168 = 0.12% $1.08 $1.35 $182.14 Watch Muskegon || Lansing || Beach Days 147,187 195 0.13% $0.95 $1.25 $184.68 4,396,569 5,328 0.12% $1.22 $1.48 $6,516.37 Campaign impr. Clicks CTR Average CPC Average CPM Total Cost Watch Muskegon || Kalamazoo || Young Families 61,615 95 0.15% $1.85 $2.85 $175.59 Watch Muskegon |] Kalamazoo || Wealthy Renters 25,440 64 0.25% $2.05 $5.15 $131.13 Watch Muskegon || Kalamazoo |] State Parks 117,841 156 0.13% $1.17 $1.55 $182.80 Watch Muskegon || Kalamazoo || Recently Retired/Retiring Soon 75,701 84 0.11% $2.21 $2.45 $185.23 Watch Muskegon || Kalamazoo || Outdoor Enthusiasts 126,566 145 0.11% $1.28 $1.46 $184.94 Watch Muskegon || Kalamazoo || Local Cultural Arts 137,250 138 0.1% $1.37 $1.38 $188.73 Watch Muskegon || Kalamazoo || Kayaking & Canoeing 129,469 131 0.1% $141 $1.43 $185.20 Watch Muskegon || Kalamazoo || Fishing 132,677 147 0.11% $1.24 $1.38 $183.00 Watch Muskegon || Kalamazoo || Empty Nesters 10,832 0.02% $7.56 $1.40 $15.12 Watch Muskegon || Kalamazoo |] Boating & Sailing 141,744 135 $1.36 $1.30 $184.25 Watch Muskegon || Kalamazoo | Biking 117,918 142 $1.31 $1.58 $185.88 Watch Muskegon || Kalamazoo || Beach Days 128,989 134 $1.38 $1.43 $184.41 Watch Muskegon || Grand Rapids || Young Families 89,865 83 0.09% $2.25 $2.08 $187.03 Watch Muskegon || Grand Rapids || Wealthy Renters 47,104 82 0.17% $1.85 $3.18 $151.91 Watch Muskegon || Grand Rapids || State Parks 148,946 201 0.13% $0.94 $1.27 $189.21 Watch Muskegon || Grand Rapids || Recently Retired/Retiring Soon 90,082 ili 0.12% $L71 $2.10 $189.53 Watch Muskegon || Grand Rapids {| Outdoor Enthusiasts 147,895 186 0.13% $0.97 $1.22 $180.20 Watch Muskegon || Grand Rapids || Local Cultural Arts 159,032 178 0.11% $1.04 $1.17 $185.81 Watch Muskegon || Grand Rapids || Kayaking & Canoeing 146,134 192 0.13% $0.97 $1.27 $185.28 Watch Muskegon || Grand Rapids || Fishing 153,475 185 0.12% $1.01 $1.21 $186.39 Watch Muskegon || Grand Rapids || Empty Nesters 52,898 0.02% $8.16 $1.23 $65.32 Watch Muskegon |] Grand Rapids |] Boating & Sailing 137,900 178 0.13% $1.00 $1.30 $178.59 Watch Muskegon || Grand Rapids || Biking 145,074 187 0.13% $0.99 $1.28 $185.38 Watch Muskegon || Grand Rapids |] Beach Days 149,857 181 0.12% $1.01 $1.22 $182.97 4,396,569 5,328 0.12% $1.22 $1.48 $6,516.37
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